Veelgestelde vragen

Vind hier een antwoord op jouw vraag.

How do I charge my car at a public charge point?

Access control! The charging card

You need a means of access to gain access to a public charge point. Despite the fact that Smartphone apps (such as, our own Mybluecorner app) are on the rise, the RFID card – the charging card – is still the most commonly used access method. You can request one free of charge from Blue Corner.

How does charging work?

To use your electric (hybrid) car, you need to charge your car’s battery. This process is clearly explained in the following steps:

  1. Park your car near a charge point.
  2. The LED lights on the charge point show its status. When the lights turn green, the charge point is available and ready for use.
  3. If the LED lights are red, there is a malfunction. In the event of a malfunction with a Blue Corner charge point, you can always contact our customer service: +32 (0)78 48 10 77, or send an email to services@bluecorner.be. If the charge point is operated by another party, follow the instructions on the sticker to contact the operator.
  4. To charge your electric car, connect your electric car to the charge point using the provided charging cable.
  5. The charging cable has a male end. This end connects to the charge point. The other end of the charging cable is a female end. This connects to the electric car.
  6. After you have correctly connected your car to the charge point, hold your charging card in front of the indicated place (the RFID reader) on the charge point.
  7. The LED lights will then change to a blue colour. This means your car is charging. Always check in your car that this is so before you walk away.
  8. After you started the charging transaction with your charging card, the charging cable is locked and you cannot detach it. This is to protect your charging session.
  9. When your car’s battery is fully charged, the LED lights will turn light blue. The charge point automatically stops charging your battery. The charging cable will remain locked between your car and the charge point until you terminate the charging transaction as described in the next step.
  10. To end your charging session, hold your charging card in front of the indicated place (the RFID reader) on the charge point. The LED lights change to the green colour.
  11. When the green colour appears, the charging cable is automatically unlocked. You can then safely disconnect the charging cable between your car and the charge point.
    Your charging transaction is now complete.